Licensed, Insured, Bonded
Address: 909 Maketewah Dr. Delaware, OH 43015
Call Us: (614) 205-3109
Email: info@odlpools.com
Before you even begin contacting pool companies and contractors, do some research. Ask friends and neighbors with pools about their experience with their contractor and if they’re happy with the results. It’s also a good idea to look around online, but be wary of phony testimonials and biased reviews.
Every pool contractor should have a list of references of previous (and hopefully satisfied) customers. But before you ask for that list, ask the contractor how many installations they completed last year. If they hand over a list with far fewer references than installations they claim, it’s not a great sign.
Contact the references, and possibly ask to visit a recent installation without the contractor present (but don’t be weird about it). Be sure to ask what type of pool was installed and when it was installed, if it was completed on time, and if payment was only requested for completed work. It’s also important to ask about any surprises they experienced and the contractor’s general professionalism and courtesy.
As you start to narrow down your list, it’s important to do a bit of a background check on the contractors you’re considering. Check with your local Better Business Bureau to see if any complaints have been filed against the company for unfinished work and other problems. One or two negative reviews is no biggie, but multiple, similar complaints is definitely a biggie.
You can also check to see if the contractor is a member of the Pool & Hot Tub Alliance (formerly the Association of Pool & Spa Professionals/National Swimming Pool Foundation). It is not a big deal if the contractor is not a member, but it’s a big plus if they are. PHTA members are certified pool professionals who adhere to a code of ethics.
Finally, stop by the brick-and-mortar business to see how they run things. If it’s disorganized, or otherwise not running smoothly, consider that a red flag. If there is no physical place of business, consider that a huge red flag that’s also on fire.
Human intuition is a crazy thing. If you meet with a contractor and everything seems great on paper but something just feels off, it’s probably for good reason. Unfortunately, people can be deceptive, but we can help you sniff out sneaky contractors. Be wary of any of the following:
If you’re thinking about adding some fun and sun to your life with a new swimming pool, this guide should help you sort through all the nonsense. We hope that you’ll consider Outdoor Living Pools for your installation. Give us a call at (614) 745-6254 and see what we can do for you!
CONTACT INFORMATION
Phone: (614) 205-3109
Email: info@odlpools.com
Address: 909 Maketewah Dr. Delaware, OH 43015
Licensed, Insured, Bonded
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